Frequently-Asked-Questions

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Frequently-Asked-Questions

The following are questions that are frequently asked and may provide answers t0 questions you may also have:

  1. Can you purchase talsofts products online?
    • You can buy credit for your digicel and flow phones on this website at the following link . All other items can be purchased at our online store: Talstore.
  2. How can I make an order?
    • You make an order by sending us a message using our Support Centre. Talsofts will contact you about your order. 
  3. Are we able to pay for products in parts?
    • If you make a request and it has been approved then you will be able to pay in parts.
  4. Is there any documentation available about the software offered?
    • Documentation is critical to software use; hence, we will be publishing in short oder all the associating documentation.
  5. Do you offer Discounts?
    • Yes. Customers may ask for discounts on our various products and services.
  6. How long do you take to build a website?
    • Depending on what the customer requires and the features of the website, the process can take from a day to a month to be completed. 
  7. Do you build websites that can be displayed on mobile phones and tablets?
    • Yes we do at a small additional cost.
  8. Would you have to pay each time you want to update your website?
    • Payment for updates and upgrades to a website will depend on the nature of those updates and upgrades. Talsofts websites allow website administrators to upload contents dynamically without interacting with the server. However, upgrades will cost customers.
  9. Do you offer free mobile apps with the construction of websites?
    • No. Mobile applications may be built to work along side a website at an additional cost. 
  10. Is it possible to integrate my organization's social media pages with my websites?
    • Absolutely. Talsofts websites will be built with social media integration capabilities.
  11. Do you sell phone cards?
    • Only while the stock lasts. We sell credit online at the following link
  12. What are your payment methods?
    • We accept credit/debit card payments, bank transfer and cash.